March 29, 2022 – Leading corporate counsel recognize Ulmer & Berne LLP as a “Client Service Standout” in BTI’s latest report – “BTI Client Service A-Team 2022: Survey of Law Firm Client Service Performance.” Top legal decision makers reported to BTI that they adopted a new view on law firm performance during the pandemic, and that they rely on firms such as Ulmer that can deal with complexity, provide practical solutions, and deliver value for the dollar.
“Our clients depend on us now more than ever to understand the complexities of their businesses and address their ever-changing needs,” said Scott P. Kadish, Managing Partner. “We strive to be their collaborative partners and are grateful they recognize our intense focus on delivering them the highest levels of client service.”
Now in its 21st year, BTI continues to publish the definitive ranking of client service excellence for the corporate law firm market. The BTI Client Service A-Team is the gold standard for assessing how law firms stack up in client service delivery, and recognizes law firms that clients consider as having the absolute best client service.
BTI’s Client Service A-Team report is the only law firm ranking based solely on direct, unprompted feedback from corporate counsel. The report is the result of more than 350 in-depth interviews with top legal decision makers at the world’s most demanding clients.