In the newly released BTI Brand Elite 2018: Client Perceptions of the Best-Branded Law Firms, BTI Consulting Group identifies Ulmer & Berne LLP as a firm that takes an innovative approach to creating value for clients.
Because legal decision makers identify Ulmer as a firm that delivers more than what clients expect, BTI named Ulmer as a 2018 “Value Driver” Firm. Value Driver Firms design, implement, and follow through on processes that add value to the overall client experience. From achieving faster resolutions to creating streamlined processes, firms in this category are devoted to creating real, lasting value for clients.
“We strive to understand each client’s business at a granular level while at the same time achieving creative and flexible billing arrangements,” said Ulmer’s Managing Partner Scott P. Kadish. “We work very hard to provide extraordinary value on every engagement. It is always gratifying to have our efforts recognized.”
BTI’s analysis measures top-of-mind recognition of law firms based on unbiased, direct feedback from more than 686 in-depth interviews with corporate counsel at the world’s largest organizations. During the course of one-on-one interviews conducted throughout the year, BTI surveyed clients as to which law firms they associate with distinct characteristics driving the selection, consideration, and hire of new law firms.