Clients recognized Ulmer & Berne LLP for its excellent client service in BTI’s latest report – “BTI Client Service A-Team 2020: Survey of Law Firm Client Service Performance.” According to BTI’s in-depth research, Ulmer is a “Top 100 Client Service Leader” and is ranked as a “Standout” in investing in client relationships and in client-facing communication.
“We feel strongly about making each client feel like they’re our only client,” said Scott P. Kadish, Managing Partner. “We have incredible clients and we are very grateful that they recognize us for our commitment to client service.”
For the past 19 years, BTI has published the definitive ranking of client service excellence for the corporate law firm market. The BTI Client Service A-Team is the gold standard for assessing how law firms stack up in client service delivery. It recognizes only law firms that clients consider as delivering the absolute best levels of client service.
BTI’s Client Service A-Team report is the only law firm ranking based solely on direct, unprompted feedback from corporate counsel. The report is the result of more than 350 in-depth interviews with top legal decision makers at the world’s most demanding clients.