IT Helpdesk Coordinator

We are currently seeking a Helpdesk Coordinator as part of the Information Technology team in our downtown Cleveland office. The position is responsible for administration and internal support of the firm’s PC hardware, OS, software, printers, and related equipment.

Job Duties Include:


The ideal candidate must possess a high school diploma with a minimum of 1-3 years of experience working at a helpdesk. A bachelor’s degree in Information Technology and experience working in a law firm or service industry is preferred.

This position requires strong client service skills, ability to research, analyze, and escalate issues as needed. Candidates must possess strong oral and written communication as well as strong listening and interpersonal skills.

Ulmer & Berne offers an outstanding benefit package which includes: medical/dental, 401(k) with employer contribution, life insurance, short and long term disability plans, and a generous paid time off policy.

Interested candidates should submit a cover letter, resume, and salary requirements to the attention Human Resources at Ulmer & Berne LLP; 1660 West 2nd Street; Suite 1100; Cleveland, OH  44113 or click here to apply online.

Equal Opportunity Employer