E-Billing Specialist

We are currently seeking an E-Billing Specialist who is primarily responsible for processing client bills, answers billing inquiries and assists in the monitoring and follow-up of related billing functions. The position must develop strong collaborative relationships with attorneys throughout the full cycle of client invoicing and ensuring optimal e-billing service levels.

Essential Functions:

• Submit invoices through the e-billing system and documenting progress within the BillBlast e-billing portal.
• Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites.
• Monitor e-billing daily for new invoices and rejections.
• Ensures successful submissions of e-billed clients and assist with the resolution of any rejections.
• Assist attorneys, Billing Coordinators, and clients with day-to-day e-billing questions and concerns.
• Verifies that client setup, rates, and billing requirements are correct in the e-billing system.
• As required, submits rate requests to related vendor sites.
• Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies.
• Work closely with supervisor and managers to resolve any e-billing or client e-billing issues.
• Provide updates regarding invoice status to Billing Supervisors/Director of Billing.
• Submit appeals and budgets in e-billing systems as requested and by deadline.

Additional Functions:

• Other accounting duties and special projects as assigned.
• Duties, responsibilities and activities may change at any time with or without notice.

Qualifications:

Must possess strong technical analysis skills and advanced Excel capabilities. Must have working knowledge of automated accounting systems preferably in systems such as Aderant and/or Elite. Experience with third party electronic billers highly preferred.

Must possess analytical and critical thinking skills requiring a comprehensive knowledge of accounting principles and practices in order to conduct detailed analysis of billing portfolios.

Knowledge, Skills, & Abilities:

• Ability to utilize various vendor websites and BillBlast system for electronic billing.
• Previous experience with Aderant or Elite accounting system strongly preferred.
• Previous experience with either BillBlast or eBillingHub.
• Previous experience with third party eBilling vendors such as TyMetrix,  Collaborati, etc.
• Excellent customer service skills.
• Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment.
• Ability to prioritize and take initiative to assist as needed.
• Strong oral and written communication skills and accuracy are a must.
• Must be proactive, work well under pressure and excel in a fast-paced environment.
• Professional and courteous communication with clients, attorneys, paralegals and staff are a must.
• Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.

Ulmer & Berne offers an outstanding benefit package with includes: medical/dental, 401(k) with employer contribution, life insurance, short and long term disability plans, and a generous paid time off policy.

Interested candidates should submit a cover letter, resume, and salary requirements to the attention Human Resources at Ulmer & Berne LLP; 1660 West 2^nd Street; Suite 1100; Cleveland, OH  44113 or click here to apply online.

Equal Opportunity Employer