Commitment to Clients

​Commitment to Value

At Ulmer & Berne, we seek creative and innovative ways to develop a closer alignment between value, legal services and results when partnering with our clients. We offer competitive hourly rates if and when the traditional billing method is the most cost-effective solution for your legal matter. We also understand that – in certain situations – alternative fee arrangements can help our clients to better control and predict legal fees

Our primary goal for any rate structure is to collaborate with you in an honest, open and frequent manner to implement a fee arrangement that is beneficial for your company and the Firm.

Commitment to Service

We have found that one of the best ways to help our clients is to truly partner with them and provide them with the best experience possible while at the same time providing innovative solutions to their problems. Our attorneys create and nurture long-standing relationships and enjoy working with all manner of clients – big or small. Our commitment to service extends beyond basic “lawyering”, and we enjoy working with our clients in all settings whether it’s at the office or outside the boardroom.

Commitment to Technology

Ulmer & Berne continually invests in cutting-edge technology that enables us to effectively and efficiently communicate with our local, regional, national and international clients. We use a variety of technological services, including Web meetings, webcasts, teleconferencing and a phone/e-mail system with IP phone technology, to seamlessly communicate with clients.

1. Extranet. We provide clients with access to a secure extranet site to manage matter documents from any Internet connection. Our matter management tools can be easily customized to meet our clients’ unique needs.
2. Document Management. We can access documents from any one of our offices and perform complex word searches across the entire document library. This allows us to form client teams defined by staff qualifications, not location, and leverage our knowledge and experience.
3. Disaster Recovery. Our work product is maintained at a remote location, which is "live" on our wide area network. In the event of a crisis, we can make available over the network the entire contents of any office at the flip of a switch.
4. Electronic Billing Systems. We work with a variety of third-party service providers to offer and support electronic billing for clients who prefer paperless billing.